For 1 year, after the sale of the product to the final customer.
The concessionaire informs Accender about the piece that presented a flaw.
The concessionaire fulfills a guarantee form to perform a better organization of the process.
After the filling, the concessionaire sends the piece that presented a flaw and the shipping is paid by Accender.
After the piece’s receipt, the problem is solved in up to 24 hours and the piece is sent to the concessionaire.